Only 2 months out!
Fiserv Forum
2018 / Las Vegas

Posted by on February 14, 2018 at 12:52 am

Here’s great news: Fiserv Forum 2018 is upon us! It’s your chance to experience experts, visionaries and world-class speakers … the latest fintech innovations … exchange ideas with Fiserv product experts … and engage with other financial services professionals. While you’re at it, you can explore the latest Fiserv innovations and have hands-on access to [...]

Why loyalty programs
don’t create loyalty

Posted by on February 8, 2018 at 2:58 pm

Financial institutions began catching on to loyalty programs a couple of decades ago. Now they’re so common­place that “loyalty program” is part of everyday speech. Banks can even advertise with headlines like “Join our loyalty program” without fear that consumers will say, “Join your what now?” But I submit that loyalty programs don’t create loyalty. [...]

Counterfeiting for
fun and profit

Posted by on January 24, 2018 at 8:09 pm

Amid talk of changes wrought by digital banking, the media consistently overlook a centuries-old, venerated industry whose demise could put thousands out of work. Will no one speak up for the noble counterfeiter? Counterfeiting was inevitable from the moment currency was invented. As early as the fourth century BCE, nogoodniks in Mesopotamia were counterfeiting clay tokens. [...]

Are branches obsolescent?

Posted by on January 22, 2018 at 4:48 pm

TRUE STORY: A local business owner recently pulled up to an ATM only to be greeted by an out-of-order sign. Cursing his luck, he was about to speed off in search of another ATM when at the last minute a solution occurred to him. On other side of the wall holding up the ATM was a [...]

Is not accepting
cash legal?

Posted by on January 11, 2018 at 3:23 pm

It had to happen sooner or later. “No cash accepted” signs are popping up. Not long ago, CBS News Moneywatch reported that … … increasing numbers of restaurants and retailers are now snubbing the lowly dollar bill. Some merchants such as SweetGreen, a salad chain, refuse to open their registers for cash, telling customers they [...]