Banks urged to facilitate ‘digital financial lifestyle’ of consumers

Posted by on July 20, 2012 at 8:13 pm

More financial institutions and consumers alike are choosing to ‘go paperless’ and focus on digital platforms to send correspondence, manage financial accounts and engage in financial transactions. The benefit for banks is lower costs for drafting and mailing bank statements and notifications. Many consumers are going paperless as a way to reduce their carbon footprint [...]

Payment technology changes consumer perceptions of money

Posted by on June 29, 2012 at 3:01 pm

Many consumers who are still wary of electronic wallets, but want to explore new convenient ways of paying for items are utilizing new payment technologies that do not require them to input their personal financial information. Experts say that these new types of payment technology are becoming popular among demographics that are concerned about their [...]

Mobile technology impacts business relationships with customers

Posted by on June 12, 2012 at 7:43 pm

Online shopping, mobile banking and electronic wallets have changed retailers’ and banks relationships with customers. As consumers can more conveniently and expediently shop from home or with their mobile devices, many businesses are losing face time and more personal interactions with their customer base. However, experts say there are various ways that businesses can still [...]

Mobile Remote Deposit Capture: Meet the Pocket Bank

Posted by on June 5, 2012 at 8:05 pm

It would be so much easier if all customers adopted the same new technologies, all at the same time, and if we knew it was coming, say, a year in advance, so we’d have plenty of time to plan and implement the appropriate strategies. But customers are all over the place. Some want to talk [...]

I’d love to hear from you

Posted by on May 14, 2012 at 4:06 pm

In order to provide the most relevant, informative content on my blog, I’d love to hear from you. Please take a few minutes to fill out this quick survey, and let me know what you’d like to see from MattWilcoxPro. Your feedback is greatly appreciated!