Archive for February, 2019

The age of AI

February 27, 2019

If you’re going to produce a drama with an Artificial Intelligence unit as a principal character, here’s a tip: be sure the AI unit turns evil and dangerous. Sweet, empathetic AIs like David in A.I. Artificial Intelligence and Andrew in Bicentennial Man tend to land with a thud. We humans like our AIs scary, thank you very much. We [...]

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“Deal Frenzy”?
More mergers and acquisitions headed our way

February 19, 2019

Mergers that don’t make national news might create the impression that bank M&As aren’t frequent. The opposite is true. Last week, the Federal Reserve listed 163 pending financial institution merger or acquisition applications. And that’s just in the United States. But some mergers have caused buzz, like the planned mergers TCF Bank with Chemical Bank, Fifth Third Bancorp* with MB Financial Inc., SunTrust [...]

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The end of a not-so-great retention tactic

February 11, 2019

According to a recent story by Steve Cocheo in The Financial Brand, “Millennials, Gen X and even boomers will ditch banks for Amazon.”  Hold on. Even boomers? They’re the group that research usually shows as slowest to adopt nascent technology. But Cocheo cites a Novtantas report that … … classified those who have switched banking providers in the last [...]

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In 2019, I predict …

February 4, 2019

At the oustet of every year, pundits, experts—and let’s not forget charlatans—roll out their predictions. It’s a relatively safe endeavor, since not many people bother following up a year later to see how they fared. That may be an indication that people view predictions as entertainment more than as actionable items. In the case of [...]

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