Archive for March, 2015

Apple Pay, Samsung Pay:
Does being first matter?

March 31, 2015

Consulting firm First Annapolis recently posted a helpful, feature-for-feature chart comparing forthcoming Samsung Pay with Apple Pay. I won’t reproduce the entire chart here for two reasons. One is that you need only click here or on the image at right to view it on First Annapolis’s site. The other is that I have high [...]

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It’s Time To Accelerate
e-Bill Adoption

March 3, 2015

(My newest article in The Financial Brand) Research shows a strong positive correlation between e-bill adoption and customer satisfaction, loyalty and profitability for both financial institutions and billers. Yet, despite a growing digital consumer lifestyle, growth of e-billing remains underdeveloped, especially when compared to rates of online bill pay. By Matt Wilcox, Senior Vice President, [...]

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